Support

Last updated: May 2026

Direct contact

Need help or have a suggestion? Write to us at santiagotrujillozuluaga@gmail.com. We respond within 48 business hours.

Report a problem from the app

Inside the app, in the top right, there's a "Report problem" button with an alert icon. Tap it to send us a detailed message and we get notified instantly.

Frequently asked questions

How do I join a pool?

Ask the organizer for the pool code or invite link. Tap the link, log in with your WhatsApp number and accept the invite.

How do I create a new pool?

From the home screen, tap the gold button with the "+" symbol. Pick the tournament (Champions, World Cup, La Liga, Premier or Serie A), name the pool, choose the payment mode and you're done. We give you a code and an invite link.

How are points calculated?

Predicting the exact score is worth more points than just predicting the winner. The full scoring guide is in your profile, in the "How scoring works" section.

I'm not receiving the SMS verification

Make sure the number is written with the country code (e.g. +57 for Colombia). If after a minute nothing arrives, use the "Receive via WhatsApp" option on the login screen.

Does the app handle money?

No. It's just a prediction tool between friends. If your pool has a buy-in, that money moves directly between players (outside the app). We don't process payments.

How do I delete my account?

Write to us at santiagotrujillozuluaga@gmail.com with your registered WhatsApp number. We'll delete your account and all associated data within 30 days.

Privacy policy

You can read how we handle your data at /privacy.